ANNOUNCEMENT: The NEW Online Assistance Application is Now Available!
To get started, click the “Apply for Assistance” button above to create an account and submit your request.
NOTE: AER financial assistance requests are no longer processed through the American Red Cross or other Military Service Aid Society offices.
NEED HELP WITH AN ONLINE ASSISTANCE APPLICATION?
For assistance, please call:
571-389-7137 or 866-878-6378, Ext #1 (Monday – Friday, 7:30 a.m. – 3:30 p.m. EST)
For Emergency Travel assistance during non-business hours, on weekends, or holidays, please email at soldierportalhelp@aerhq.org.
Effective Oct. 17, 2022, all eligible Airmen, Guardians and their Families with a financial need, regardless of location, can apply for AFAS financial assistance through the AFAS Portal at https://portal.afas.org/my-applications/
Army Emergency Relief officers should direct members of the U.S. Air Force and U.S. Space Force to apply online.
Find your nearest office
FIND THE NEAREST AER OFFICE
Step 1: Enter your ZIP code, city name, or installation in the search bar on the map below.
Step 2: Click on the corresponding pin on the map to view the contact details for your local AER office.
NOTE: If no AER office appears, you can apply for financial assistance online using the Online Assistance Application.
Having trouble with the map below? Clear your browsing history and cache. If the problem persists, try a different browser such as Chrome or Firefox.
APPLY FOR FINANCIAL ASSISTANCE ONLINE
Eligible applicants can conveniently apply for financial assistance anytime, from anywhere, using the Online Assistance Application on a computer or mobile device.
To get started, click the “Apply for Assistance” button below to create an account and submit your request.
Apply For Assistance