Manage Your Loan

AER worked with me to establish a realistic budget that will help me to gain financial freedom. They walked me through the process of receiving assistance for basic living expenses. AER was there for me and my family when we were in need.

Manage Your Loan

Three Ways to Repay Your Loan

DFAS Allotment

Payroll allotment through DFAS is the most convenient way for Soldiers to repay their zero-interest loans. Contact us to start, stop, or modify your DFAS allotment.

Contact Us

Online Payment

Online payments are safe and secure. Click the button below to visit our online loan repayment portal.

Online Payment

Check, Money Order, or Bill Pay

AER accepts personal checks, cashier’s checks, money orders, and electronic bill pay from your personal bank. Please include “Army Emergency Relief”, our address, and your Client ID with your payment.

Mail Payments to:

Army Emergency Relief
Attn: Loan Management
2530 Crystal Drive
Suite 13161, 13th Floor
Arlington, VA 22202

Frequently Asked Questions

  • Can I make a payment over the phone?

    Yes, you can call us with your bank information and we can set the payment up for you.

  • Does AER charge late fees?

    AER never charges late fees.

  • What is the interest rate on a loan from AER?

    0%. AER does not charge interest on loans.

  • Where should I mail my payment?

    Army Emergency Relief
    Attn: Loan Management
    2530 Crystal Drive
    Suite 13161, 13th Floor
    Arlington, VA 22202

Read More FAQs
blocks-pb3-01