Manage Your Loan

View Your Loan

Use our loan portal to view your loan history. When you’re ready to make a loan payment, scroll down and use any of our three loan repayment options. (You will be redirected to an external website managed by AER.)

View Loan

Three Ways to Repay Your Loan

DFAS Allotment

Payroll allotment through DFAS is the most convenient way for active duty and retired Soldiers to repay their zero-interest loans. Contact us to start, stop, or modify your DFAS allotment.

Visit our Forms & Resources page for detailed instructions on submitting payment.

Contact Us

Online Payment

Online payments are safe and secure. Make sure you have your Client ID ready before logging-in to our payment portal. (You will be redirected to an external website managed by SunTrust Bank.)

Visit our Forms & Resources page for detailed instructions on submitting payment.

Make Online Payment

Check, Money Order, or Bill Pay

AER accepts personal checks, cashier’s checks, money orders, and electronic bill pay from your personal bank. Please include “Army Emergency Relief”, our address, and your Client ID with your payment.

Visit our Forms & Resources page for detailed instructions on submitting payment.

Mailing Address

Frequently Asked Questions

  • Can I make a payment over the phone?

    No. We do not process payments over the phone.

  • Does AER charge late fees?

    AER never charges late fees.

  • What is the interest rate on a loan from AER?

    0%. AER does not charge interest on loans.

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